Chester, Illinois - Gilster-Mary Lee has appointed Jim Griffin as its new Chief Customer Officer, adding an experienced private brand leader to its executive team.
Griffin will oversee the company’s sales organization, customer strategy, and account management, helping guide how the business works with customers and supports their needs.
Griffin brings 25 years of experience from Daymon, a private brand marketing agency where he held several leadership roles.
His previous positions include President and Senior Director of business development.
During his time at the company, he helped manage relationships with retail and supplier partners across North America.
His experience working with retailers and suppliers gives him a strong understanding of private brand programs and the role manufacturers play in bringing those programs to market.
In his new position, Griffin will use this background to help Gilster-Mary Lee strengthen customer partnerships and align its sales efforts with customer goals.
Tom Welge, Chief Executive Officer and President of Gilster-Mary Lee, welcomed Griffin to the company’s leadership team.
Welge said Griffin has spent his career helping retailers develop successful private brand programs.
He also highlighted Griffin’s understanding of customer needs, and the support manufacturers must provide to help customers meet their business goals.
The appointment reflects the importance of customer relationships and private brand expertise in the food manufacturing industry.
Retailers rely on manufacturing partners to help develop products that meet market needs, maintain quality, and support their business plans.
Strong communication and account management can help build lasting partnerships between manufacturers, retailers, and suppliers.
With Griffin leading sales, customer strategy and account management, Gilster-Mary Lee gains a leader with extensive experience in private brand development and business relationships.
His background is expected to support the company’s work with customers and strengthen coordination across its sales organization.
The appointment adds seasoned leadership to Gilster-Mary Lee as the company continues serving customers in the food manufacturing market.
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Photo by: gilstermarylee.com